IMS HEALTH - Help/FAQ

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Frequently Asked Questions

What are the system requirements for viewing the site?
Following are the browsers and operating systems supported by imshealth.com:

Internet Explorer, versions 4.01 to 6.0; Windows 95, 98, NT and 2000; Solaris; HP-UX; MacOS9 and Linux

Netscape, versions 5.x to 7.x; Windows 95, 98, NT and 2000; Solaris; HP-UX; MacOS9 and Linux. Note to Netscape 6.0 users: HP-UX, MacOS9 and Linux are not supported for this browser.

Supported screen resolutions for any of the configurations above are 800 X 600 or higher, in 16-bit High Color (at minimum). Browsers must support JavaScript 3.1 or higher, and "cookies" must be enabled. imshealth.com does not use Java applets that run locally on your PC.

How do I contact someone if I need technical help with the site?
For all technical inquiries, please contact our Webmaster.

How can I quickly go back to the homepage of imshealth.com?
Simply click on the “ims” logo on the top-left of the screen from any page to go directly back to the web site’s homepage.

How do I access IMS’s on-line applications (formerly referred to as i-squared and secured area)?
To access IMS’s on-line applications, go to the IMS homepage ( http://www.imshealth.com) and select the appropriate link from the dropdown list under “For Clients & Prospects.”

How do I access IMS’s on-line product support area (formerly referred to as i-squared or secured area)?
To access IMS’s on-line applications, go to the IMS homepage ( http://www.imshealth.com) and select the appropriate link from the dropdown list under “For Clients & Prospects.”

How do I access the on-line training catalogue for customers?
To access the on-line training catalogue, go to the IMS homepage (http://www.imshealth.com) and select “training” from the dropdown list under “For Clients & Prospects.” Click on desired region from the “View by Region” selector box.

How do I contact a sales representative for questions about IMS’s products and services?
Please use our Contact Us form to request information based upon our solutions suites and consulting services. On this page, there are also phone numbers for each of our regional operational headquarters.

How do I apply for a position at IMS Health?
The best way to get your résumé in front of the right IMS recruiter is to use our on-line Career Center . If you are in the U.S., we have an on-line resume submission application. If you are outside of the US, please direct your inquiry to the recruiting office in the region of your choice.

How can I provide feedback about the Web site?
We welcome your comments and suggestions for improving our Web site. Use the Contact Us form to send us your feedback.



	To learn more about how IMS can help your company, contact us. For regional contact information, click here.

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